Privacy Policy

Data Protection & Privacy / डेटा संरक्षण आणि गोपनीयता

Last updated: 29 November 2025

1. Introduction / परिचय

At कुरुकसारथी, operated by Blemense Technologies, we are committed to protecting your privacy and ensuring the security of all data entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information when you use our election management platform.

We comply with the Digital Personal Data Protection Act (DPDP) 2023 of India and maintain the highest standards of data protection similar to GDPR principles for transparency and user rights.

2. Information We Collect / आम्ही गोळा केलेली माहिती

2.1 Voter Information

Data collected may include:

  • Voter names and identification details
  • Contact information (phone numbers, addresses)
  • Demographic information (age, gender, occupation)
  • Voting history and preferences
  • Survey responses and feedback
  • Campaign interaction data

2.2 User Account Information

Account-related data includes:

  • Name, email address, and contact details
  • Organization and role information
  • Login credentials and authentication data
  • Usage patterns and platform activity
  • Communication preferences

2.3 Technical Information

Automatically collected data:

  • IP addresses and device information
  • Browser type and version
  • Operating system details
  • Platform usage analytics
  • Error logs and performance data

3. How We Use Information / माहितीचा वापर कसा करतो

3.1 Platform Services

  • Providing election management and voter data management services
  • Enabling campaign coordination and communication
  • Generating analytics and insights for campaign strategy
  • Facilitating voter outreach and engagement activities
  • Supporting booth-level management and reporting

3.2 Service Improvement

  • Analyzing usage patterns to improve platform functionality
  • Developing new features and capabilities
  • Enhancing security measures and data protection
  • Providing technical support and troubleshooting

3.3 Legal Compliance

  • Complying with applicable Indian laws and regulations
  • Responding to legal requests and court orders
  • Protecting against fraud and security threats
  • Maintaining audit trails for regulatory compliance

4. Data Storage and Security / डेटा स्टोरेज आणि सुरक्षा

4.1 Secure Cloud Storage

All data is stored in encrypted format using industry-standard encryption protocols (AES-256) in secure cloud infrastructure. We use reputable cloud service providers with robust security certifications and compliance standards.

4.2 Access Controls

Security measures include:

  • Role-based access controls with minimum necessary permissions
  • Multi-factor authentication for administrative accounts
  • Regular access reviews and permission audits
  • Encrypted data transmission using SSL/TLS protocols
  • Regular security assessments and penetration testing

4.3 Data Retention

We retain data only as long as necessary for the purposes outlined in this policy or as required by law. Campaign data is typically retained for the duration of the campaign plus a reasonable period for legal and regulatory compliance. Users can request data deletion as per their rights.

5. Data Ownership / डेटा मालकी

5.1 Voter Data Ownership

Important:

All voter data entered into the कुरुकसारथी platform remains the exclusive property of the respective campaign organization or political party. Blemense Technologies does not claim ownership of any voter data and acts solely as a data processor providing secure storage and management services.

5.2 Platform Data

While voter data belongs to users, aggregated and anonymized usage statistics, platform performance data, and technical logs remain the property of Blemense Technologies for service improvement purposes.

6. Data Sharing / डेटा सामायिकरण

6.1 No Unauthorized Sharing

We do not sell, rent, or share voter data with third parties except in the following limited circumstances:

6.2 Limited Sharing Scenarios

  • With User Consent: When explicitly authorized by the data owner
  • Legal Requirements: When required by law or court order
  • Service Providers: With trusted third-party service providers under strict confidentiality agreements
  • Security Purposes: To prevent fraud or security threats

6.3 Third-Party Services

We may use third-party services for analytics, communication, or technical support. All such services are bound by strict data protection agreements and are prohibited from using data for any purpose other than providing services to कुरुकसारथी.

7. Your Rights / तुमचे अधिकार

Under DPDP Act 2023, you have the right to:

  • Access: Request information about what personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Portability: Request a copy of your data in a structured format
  • Withdrawal: Withdraw consent for data processing where applicable
  • Grievance: File complaints with the Data Protection Board

7.1 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days as required by law.

8. Data Breach Response / डेटा उल्लंघन प्रतिसाद

8.1 Incident Response Plan

In the unlikely event of a data breach, we have a comprehensive incident response plan that includes:

  • Immediate containment and assessment of the breach
  • Notification to affected users within 72 hours
  • Reporting to relevant authorities as required by law
  • Implementation of additional security measures
  • Cooperation with law enforcement if necessary

8.2 User Notification

Affected users will be notified via email and platform notifications with details about the breach, potential impact, and steps being taken to address the situation.

9. International Data Transfers / आंतरराष्ट्रीय डेटा हस्तांतरण

While we primarily use Indian cloud infrastructure, some data may be processed by international service providers. All such transfers are conducted under appropriate safeguards including standard contractual clauses and adequacy decisions as required by Indian data protection laws.

10. Children's Privacy / मुलांची गोपनीयता

कुरुकसारथी is designed for political campaign management and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

11. Changes to Privacy Policy / गोपनीयता धोरणात बदल

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via email and platform notifications. The updated policy will be effective from the date of publication.

12. Contact Information / संपर्क माहिती

For questions about this Privacy Policy or to exercise your data rights, please contact:

Data Protection Officer
Blemense Technologies

📞 +91-9730031956

✉️ privacy@blemense.tech

🌐 www.kuruksaarthi.com

For data protection complaints, you may also contact the Data Protection Board of India as per the provisions of the DPDP Act 2023.